Looks like the new windows 10 april 2018 update is having some issues with certain users. After the upgrade some are reporting that once they log in all they have is a black screen with only the recycle bin and taskbar showing. Also the start button does not function nor does task manager. The other issue is after updating some get to a screen that asks you to choose a keyboard layout and then gets stuck from there.
The update issues seems to be affecting users that have Avast and McAfee antivirus software on their systems prior to updating. If you have these two antivirus systems we encourage you to uninstall the software - upgrade windows to the newest version and then reinstall the software after the update.
If your system has crashed do not panic, just call us and we can save your files and get your system back up and going.