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Offering Trend Micro Worry Free Security Software

10/18/2019

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We have been seeing a huge surge in virus, spyware, malware, phishing, and ransomware attacks. Here is just one example of how bad things are getting www.cnn.com/2019/10/08/business/ransomware-attacks-trnd/index.html Because of this we are now partnered up with Trend Micro and are offering there software suites to all our customers.  For a small price you can have piece of mind that your PCs, Macs, mobile devices, networks and servers are safe and secure.  Call us and ask about how we can secure your home or business computers and networks.  

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October 18th, 2019

10/18/2019

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Windows 7 and Server 2008 ending in two months

10/18/2019

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Windows 7 and Server 2008 including r2 and ending in two months.  That means no more updates and more important no more security updates.  So that means if you still are using either of these OS software then you need to update your computer.  We can help you do this at the lowest cost possible.  Call us and we can give you a quote on updating or replacing your software/hardware.  

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Vital Update Coming for Windows 7

2/21/2019

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All Windows 7 users hopefully know that microsoft will cease support for the operating system in January 2020, but what they might not realize is that extended support could dry up in July 2019 if they fail to install some critical patches next month.
The patches arriving in March mark a security upgrade for windows 7, and mean that Windows updates will only use the SHA-2 hash algorithm to sign and authenticate patches (i.e. to make sure they’ve come directly from Microsoft, and haven’t been tampered with).
Currently, OS updates are dual-signed using both SHA-1 and SHA-2 algorithms, but as Microsoft notes: “Due to weaknesses in the SHA-1 algorithm and to align to industry standards Microsoft will only sign Windows updates using the more secure SHA-2 algorithm exclusively.”

The March updates lay the groundwork for this, but the actual move to SHA-2 won’t happen until July. When that month rolls around, though, if you haven’t got SHA-2 support in place, then you won’t get any further Windows updates.

As Microsoft observes, customers running Windows 7 SP1 – or Windows Server 2008 R2 SP1/SP2 – will need to patch in SHA-2 code signing before the July 16 deadline.

In short, then, you need to make sure you don’t miss the various standalone security updates that will deploy next month and usher in SHA-2 code sign support – currently, Microsoft is estimating a target date of March 12 for their release on Windows 7.

Windows 10 users do not need to worry about this update as a future update will change this feature.  If you need help to make sure this update works and happens on your windows 7 machine please feel free to call us.  Also now is a great time before next year to have your system updated to windows 10 before support for 7 ends.



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VPNrouter more dangerous than thought - more routers said to be vunerable to attack

6/8/2018

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New capabilities uncoveredInitially thought to be a fairly standard botnet, which would use infected gear to wage cyber attacks on other targets, Cisco’s Talos Intelligence Group has since uncovered new capabilities in the malware– ones which could put owners of infected routers at greater risk.  
In particular, a module called ‘ssler’ seems specifically designed to compromise internet traffic being sent to and from an infected router. The module uses a ‘man in the middle’ style attack that attempts to downgrade secure HTTPS web traffic so that data is sent over HTTP as unencrypted plaintext, which makes sensitive information such as logins and passwords much easier to intercept and capture. 
Cisco has not revealed a total number for how many additional devices it now believes could be infected, but has said that despite earlier warnings that users should reboot at-threat devices, the malware still persists in the wild and that the threat "continues to grow”. 
Cisco provided an updated list of devices that could be affected, so if you own one of the below, you’re strongly advised to reboot it: 
  • Asus RT-AC66U (new)
  • Asus RT-N10 (new)
  • Asus RT-N10E (new)
  • Asus RT-N10U (new)
  • Asus RT-N56U (new)
  • Asus RT-N66U (new)
  • D-Link DES-1210-08P (new)
  • D-Link DIR-300 (new)
  • D-Link DIR-300A (new)
  • D-Link DSR-250N (new)
  • D-Link DSR-500N (new)
  • D-Link DSR-1000 (new)
  • D-Link DSR-1000N (new)
  • Huawei HG8245 (new)
  • Linksys E1200
  • Linksys E2500
  • Linksys E3000 (new)
  • Linksys E3200 (new)
  • Linksys E4200 (new)
  • Linksys RV082 (new)
  • Linksys WRVS4400N
  • Mikrotik CCR1009 (new)
  • Mikrotik CCR1016
  • Mikrotik CCR1036
  • Mikrotik CCR1072
  • Mikrotik CRS109 (new)
  • Mikrotik CRS112 (new)
  • Mikrotik CRS125 (new)
  • Mikrotik RB411 (new)
  • Mikrotik RB450 (new)
  • Mikrotik RB750 (new)
  • Mikrotik RB911 (new)
  • Mikrotik RB921 (new)
  • Mikrotik RB941 (new)
  • Mikrotik RB951 (new)
  • Mikrotik RB952 (new)
  • Mikrotik RB960 (new)
  • Mikrotik RB962 (new)
  • Mikrotik RB1100 (new)
  • Mikrotik RB1200 (new)
  • Mikrotik RB2011 (new)
  • Mikrotik RB3011 (new)
  • Mikrotik RB Groove (new)
  • Mikrotik RB Omnitik (new)
  • Mikrotik STX5 (new)
  • Netgear DG834 (new)
  • Netgear DGN1000 (new)
  • Netgear DGN2200
  • Netgear DGN3500 (new)
  • Netgear FVS318N (new)
  • Netgear MBRN3000 (new)
  • Netgear R6400
  • Netgear R7000
  • Netgear R8000
  • Netgear WNR1000
  • Netgear WNR2000
  • Netgear WNR2200 (new)
  • Netgear WNR4000 (new)
  • Netgear WNDR3700 (new)
  • Netgear WNDR4000 (new)
  • Netgear WNDR4300 (new)
  • Netgear WNDR4300-TN (new)
  • Netgear UTM50 (new)
  • QNAP TS251
  • QNAP TS439 Pro
  • QNAP NAS devices running QTS software
  • TP-Link R600VPN
  • TP-Link TL-WR741ND (new)
  • TP-Link TL-WR841N (new)
  • Ubiquiti NSM2 (new)
  • Ubiquiti PBE M5 (new)
  • Upvel: Unknown Models (new)
  • ZTE ZXHN H108N (new)
  • If your router's on that list, it might be time to consider an upgrade.
5 Comments

April 2018 1803 update for Windows 10 crashing some users computers

5/31/2018

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Looks like the new windows 10 april 2018 update is having some issues with certain users.  After the upgrade some are reporting that once they log in all they have is a black screen with only the recycle bin and taskbar showing.  Also the start button does not function nor does task manager.   The other issue is after updating some get to a screen that asks you to choose a keyboard layout and then gets stuck from there.

The update issues seems to be affecting users that have Avast and McAfee antivirus software on their systems prior to updating.  If you have these two antivirus systems we encourage you to uninstall the software - upgrade windows to the newest version and then reinstall the software after the update.

If your system has crashed do not panic, just call us and we can save your files and get your system back up and going.

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FBI says you need to reboot your router?

5/31/2018

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Last Friday, the FBI issued a report recommending that everyone roboot their routers. . The reason? "Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide."

A newly discovered threat called VPNfilter has infected over half a million routers and network devices, according to researchers from Cisco's Talos Intelligence Group.
VPNFilter is "able to render small office and home office routers inoperable," the FBI stated. "The malware can potentially also collect information passing through the router."
Unfortunately, there's no easy way to tell if your router has been compromised by VPNFilter. The FBI notes only that "the malware targets routers produced by several manufacturers and network-attached storage devices by at least one manufacturer."
Those manufacturers are as follows: Linksys, Mikrotik, Netgear, QNAP and TP-Link. However, Cisco's report states that only a small number of models — just over a dozen in total — from those manufacturers are known to have been affected by the malware, and they're mostly older ones:
Linksys: E1200, E2500, WRVS4400N
Mikrotik: 1016, 1036, 1072
Netgear: DGN2200, R6400, R7000, R8000, WNR1000, WNR2000
QNAP: TS251, S439 Pro, other QNAP NAS devices running QTS software
TP-Link: R600VPN
So will a reboot work?  Short answer is "it can't hurt" but really it won't fix the issue if your router is in fact infected.  According to the FBI's PSA regarding VPNFilter, the reboot recommendation is not intended to remove the malware, but rather to "temporarily disrupt (it) and aid the potential identification of infected devices."

So how can you fix this issue and make sure you are safe.  The best way to fix this issue if you have an older router is to do a complete reset of the router itself.  Usually this can be done by pressing the small reset button on the router and holding it in for a few seconds.  Of course once you do this then you have to setup your network and password again and then reconnect all your WiFi devices in your home and office.

The second thing you should always do is make sure your router has the latest firmware and is up to date.  We can help you with this and can make sure your router is safe and up to date.  Just give us a call and we can remote in to help.


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Windows Meltdown and Spectre patches: Now Microsoft blocks security updates for some AMD based PCs

1/9/2018

2 Comments

 
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Microsoft has blocked a number of security updates for some AMD based PCs after discovering that installing updates to combat the Spectre and Meltdown bugs left some devices unable to boot.

Microsoft said it will temporarily stop sending the nine systems updates out to some PCs running particular AMD processors.

"Microsoft has reports of customers with some AMD devices getting into an unbootable state after installing recent Windows operating system security updates," the company said. 

"After investigating, Microsoft has determined that some AMD chipsets do not conform to the documentation previously provided to Microsoft to develop the Windows operating system mitigations to protect against the chipset vulnerabilities known as Spectre and Meltdown. To prevent AMD customers from getting into an unbootable state, Microsoft will temporarily pause sending the following Windows operating system updates to devices with impacted AMD processors at this time:

Microsoft said it is working with AMD to resolve this issue and resume Windows OS security updates to the affected AMD devices "as soon as possible", but said for AMD device-specific information users should contact AMD.

Yesterday ZDNet reported that Microsoft's Windows patch for the Meltdown and Spectre attack methods was causing problems for users with AMD Athlon CPUs, according to a number of complaints on Microsoft's community forum. One poster said after installing the update the PC only displayed the Windows logo and otherwise failed to boot. The update was delivered through Windows Update to a "quite pre-historic" computer, specifically running on the AMD Athlon X2 6000+, which was released a decade ago. Others who report the same issue are also using older AMD chips.

The Spectre and Meltdown flaws are critical vulnerabilities found in many Intel chips which could allow an attacker steal data from the memory of running apps, such as data from password managers, browsers, emails, and photos and documents. Since they were discovered the tech industry has been scrambling the fix them, and this problem is just one of the unexpected consequences.

AMD chips aren't vulnerable to the Meltdown attack, but operating system updates could address one of the Spectre attacks it was vulnerable to.

If you have an AMD PC and are stuck in an unbootable state after updating, please call us immediatly and we will help you fix the issue as soon as possible


2 Comments

HP recalls laptop batteries due to overheating issues

1/5/2018

3 Comments

 
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If you've got an HP notebook or mobile workstation computer, you'll want to check out the latest battery recall from the company. Lithium-ion batteries for affected HP laptops were shipped between December 2015 and December 2017. There have been eight reports of the battery packs overheating, melting or charring, three of which include reports of $4,500 in property damage and one report of a first degree burn to a hand.

You'll want to go to www.HP.com/go/batteryprogram2018 to see if your model is one of the ones named in the recall. If so, you can enable a battery safety mode and get instructions on how to get your battery replaced by an authorized technician, since these batteries are not able to be replaced by consumers. According to the recall notice, affected models include HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. In addition, batteries sold as replacement or accessories for the HP XBook Studio G4 mobile workstation are also named.
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Update: HP has released a statement about the issue. The quality and safety of all HP products is our top priority. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries. This action pertains to 0.1 percent of the HP systems sold globally over the past two years. Customers can visit HP's site to learn if their battery should be replaced. Impacted customers will have their batteries replaced free of charge and may continue safely using their device by placing the battery in Safety Mode and connecting to an external power source.

3 Comments

Tech firms battle to resolve major security flaw

1/5/2018

7 Comments

 
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Amazon, Google and now Apple... as the list of digital giants hit by the "Spectre" and "Meltdown" computer security flaws grows longer, the race is on to limit the damage. 
"All Mac systems and iOS devices are affected, but there are no known exploits impacting customers at this time," Apple -- whose devices are usually regarded as secure -- said in a post on an online support page on Thursday.

Amost all microprocessors produced over the past 10 years by Intel, AMD and ARM are affected. No PC or mobile device can function without the miniature components that are effectively nerve centres for executing computer programmes and apps. 
And that is what distinguishes them from previous security alerts that have tended to involve software rather than hardware.

In theory, Spectre and Meltdown could enable a user to "access kernel level memory access, exposing critical information that would be stored there, like system passwords," said Chris Morales, head of security analytics at Vectra. 

Luke Wagner, a software engineer at Mozilla, wrote on a security blog that it was "possible to use similar techniques from web content to read private information". 
Effectively, all electronic devices manufactured all around the world in recent years contain potentially vulnerable chips. 

The biggest names in the sector, including Amazon, Google, Microsoft and Mozilla, are now rushing out updates and patches to eliminate the flaw. 

US giant Intel, as well as its rivals AMD and ARM, have started installing updates. 
In a statement on Thurday, Intel said it and its partners "have made significant progress in deploying updates" to mitigate any threats.

"Intel expects to have issued updates for more than 90 percent of processor products introduced within the past five years," an Intel statement said.

"In addition, many operating system vendors, public cloud service providers, device manufacturers and others have indicated that they have already updated their products and services."

Apple, for its part, advised only getting apps from its online App Store which vets programmes for safety, and said it has already released some "mitigations" to protect against the exploit and planned to release a defensive update for Safari on macOS and iOS in the coming days. 

Difficult to exploit?
But some experts believe that the only real "fix" in some cases would be replacing the chip itself, which would be a huge issue for the computing industry.
That said, the experts concede that hacking the chips would require a very high level of technical expertise and the risks were therefore limited. 
The US Computer Emergency Readiness Team (CERT) said that it was "not aware of any active exploitation at this time."

In Germany, the BSI Federal Office for Information Security, similarly found no evidence of any "active exploitation" of the flaw, but still sector players to protect themselves "as quickly as possible." 

In addition to the security flaw, Intel found itself in hot water Friday over the announcement that its chief executive had sold some of his shares in the company. 
According to the specialist magazine Solutions Numeriques, Intel was aware of the existence of the security flaw in its chips at the end of November. But in the fourth quarter of last year, CEO Brian Krzanich sold nearly 900,000 shares, halving his stake in the company, according to Bloomberg. 

A company spokesman told Bloomberg that the sale had nothing to do with the issue of the security flaw, insisting that Krzanich had exercised options according to a pre-set timetable agreed long before.

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