We get several calls a week of customers that have hit this scam - they go to a website that tells them they are infected with a virus, malware or it says their computer is about to crash. It then tells them to call a Microsoft tech to fix the issue. These so called techs then will try to remote into your computer and charge you $250 to $300 to fix issues that you do not have on your computer. This is indeed a scam, the blue screen that tells you that your computer is infected and gives you a number to call is just a website page and is in fact NOT a message from your computer or windows. They are just trying to scare you into calling their number and paying a huge amount of money to fix issues that are not there. If you get this message and it does not allow you to exit your web browser - just turn your computer off by using the start menu - or just hold your power button down for 10 to 15 seconds. When you restart the screen will be gone. Remember that Microsoft will never socialite you to call them and Microsoft will never call you on the phone telling you that your computer is infected. Another piece of advice - never let anyone you have not met personally get remote access to your computer. If you are worried about this scam or would like us to look at the security of your computer - please feel free to call us for more information.